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Understanding
9/11Quality is free : the art of making quality certain
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Includes index
Making quality certain -- Quality may not be what you think it is -- The quality management maturity grid -- Management understanding and attitude -- Quality organizational status -- Handling problems -- Cost of quality -- Quality improvement program -- Management style -- History of the project -- The program -- Instructor's guide for HPA -- Make certain
Making quality certain -- Quality may not be what you think it is -- The quality management maturity grid -- Management understanding and attitude -- Quality organizational status -- Handling problems -- Cost of quality -- Quality improvement program -- Management style -- History of the project -- The program -- Instructor's guide for HPA -- Make certain
- Access-restricted-item
- true
- Addeddate
- 2010-10-07 18:27:22
- Boxid
- IA130410
- Boxid_2
- CH132023
- Camera
- Canon EOS 5D Mark II
- City
- New York, N.Y.
- Donor
- friendsofthesanfranciscopubliclibrary
- Edition
- 17a reimpr.(2006).
- External-identifier
-
urn:oclc:record:1151104859
![[WorldCat (this item)]](/images/worldcat-small.png "[WorldCat (this item)]")
urn:lcp:qualityisfree00cros:lcpdf:b836d98d-5786-4f89-8fa9-bc09e495a2a1
urn:lcp:qualityisfree00cros:epub:cc339b99-f36a-4c79-a843-2f7eae7fe1fc - Extramarc
- Columbia University Libraries
- Foldoutcount
- 0
- Identifier
- qualityisfree00cros
